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When will my order be delivered?

We always try to process your order as quickly as possible, so that you can enjoy your purchase as soon as possible. It is often shipped within 48 hours. As soon as it has been shipped you will receive a Track & Trace code and you can track the package.

Which delivery options can I choose?

Standard delivery at Fold is completely free. If you would like to use additional delivery options, please send a message with your order or use the contact form on the website.

Can I see when my order will be delivered?

When you have placed your order, we will prepare the order you have made for shipment. As soon as your order is shipped, you will receive a message with a Track & Trace code. This allows you to track your order and see when it will be delivered to you.

Can I pick up my order in the store?

Unfortunately not. We do not have physical sales points, so pick up is not possible.

Does Fold also deliver abroad?

Yes! Fold delivers all over the world, however delivery costs will be charged which depend on the country and the chosen delivery option.

What if the product turns out to be damaged upon receipt?

When sending our products, there is always a quality check. In the unlikely event that the product is damaged upon receipt, please contact us as soon as possible so that we can look for a suitable solution together.

Shipping overview

PostNL Standard shipping

Delivered to home address, if no one is at home, it will be delivered to the neighbors.

Your shipment delivered from Monday to Saturday between 8:00 and 18:00

Free shipping in the Netherlands

Sign up a return

Not completely happy with your recent purchase from Fold? No problem! Follow the steps below to return your order quickly and easily.

Step 1
Register return

​Register the item(s) using the returns form below. After receiving your request, we will send you an email within 1-5 business days with further instructions.

Step 2
Pack the item(s)

​Pack your item(s) in the original packaging so that it can be shipped safely and undamaged.

Step 3

Bring your package to a PostNL parcel point as soon as possible. The shipping risk and costs of returning are for the buyer.

Step 4

Once we have received your package back, we will transfer the refundable amount to your account within 5 working days.

Returns Form





    order no.*

    reason for return*

    additional information*